ozw365 Privacy Policy

Ozw365 (https://ozw365.pro) is a trusted online betting and gaming platform in Bangladesh. We understand how sensitive your personal information is, which is why this Privacy Policy is written with full transparency — covering exactly what data ozw365 collects, why we collect it, and how it is used.

This Privacy Policy applies to the ozw365 website, mobile app, and all related services. It takes effect as soon as you visit our site, create an account, or use any of our services.

• This policy is available in both English and Bengali; in the event of any conflict, the English version shall prevail.
• Data is not collected from individuals under 18; any underage accounts are closed immediately.
• If this policy changes, the date at the top of the page will be updated and you will be notified by email where necessary.

Ozw365 collects two types of data — what you provide directly and what is collected automatically. We never collect data that isn't necessary.

Ozw365 uses your data only for specific, legitimate purposes. We believe users have every right to know exactly what is being done with their information.

• Account Management: For registration, login, and identity verification.
• Payment Processing: To process deposits and withdrawals securely.
• Customer Support: To troubleshoot issues and provide support.
• Fraud Prevention: To detect and prevent suspicious activity.
• Legal Obligations: To comply with KYC/AML regulations.
• Service Improvement: To improve and enhance your experience on the platform.
• Promotional Communications: To inform you about offers and bonuses, only with your consent.

Ozw365 uses industry-standard security technology to protect user data. Our servers are under continuous monitoring and undergo regular security audits.

• All data transmissions are secured with TLS 1.3 / SSL 256-bit encryption.
• Passwords are never stored in plain text — only bcrypt hashes are kept.
• Payment details are not stored on our servers; all transactions are handled through third-party PCI DSS-certified gateways.
• A two-layer firewall and intrusion detection system are active on the server at all times.
• Two-factor authentication (2FA) is available to activate on your account.
• Data is typically retained for up to 5 years after account closure to meet legal requirements.

Ozw365 may share data with third parties in specific circumstances and under strict conditions. However, data is never sold for commercial purposes.

• Payment Processors: Limited information is shared to process transactions via bKash, Nagad, and Rocket.
• KYC Verification Service: With accredited verification agencies to confirm your identity.
• Legal Authorities: When required to comply with a court order or government directive.
• Technology Partners: For cloud hosting and security services — in encrypted form only.
• Fraud Prevention Agencies: To prevent money laundering and fraud.

Cookies and similar technologies are used on the ozw365 website and app to enhance your experience and ensure the platform functions properly.

• Essential Cookies: For login sessions and security — the site cannot function without these.
• Functional Cookies: To remember your language preferences and settings.
• Analytics Cookies: To understand which sections of the site are used most — data is collected anonymously.
• Marketing Cookies: Only with your consent; you can opt out at any time.

You can manage or delete cookies at any time through your browser settings. Note that disabling essential cookies may cause some features to stop working.

Ozw365 believes every user should have complete control over their own data. We uphold the following rights:

• Right to Know: Contact support to request a copy of the data we hold about you.
• Right to Rectification: If any of your information is incorrect, update it via account settings or by contacting support.
• Right to Erasure: Data will be deleted upon request unless a legal obligation applies.
• Right to Data Portability: You can receive your data in a portable format.
• Right to Withdraw Consent: You can opt out of marketing communications at any time.
• Right to Lodge a Complaint: If you are not satisfied with how your data is handled, you may file a complaint with the relevant authority.

Ozw365 may update this Privacy Policy from time to time. When changes are made, the "Last Updated" date at the top of the page will be revised. For significant changes, notice will be sent to your registered email or posted on the platform.

• Continued use of the site after a policy update will be considered acceptance of the revised terms.
• Previous versions are available upon request by contacting support.

For any questions, requests, or concerns regarding this Privacy Policy, please contact our support team. We typically respond within 48 hours.